Contact Us
We're so glad you're here.
If you have a question about an order, product details, sizing, or anything else, we're happy to help.
You can reach at info@stormrootgoods.com or use the contact form below.
We read every message and respond as quickly as possible.
Before reaching out, you may find the answers you're looking for here:
- Shipping Policy
- Refund Policy
- Frequently Asked Questions
To help us respond quickly, please include:
- Your name
- Your order number (if applicable)
- A brief description of your question
We typically respond to messages within 1–2 business days.
During busy periods, responses may take slightly longer. We appreciate your patience.
Questions About an Order?
If you’re reaching out about:
- A defective or incorrect item
- A missing order
- A delivery issue
Please include photos if your message relates to a damaged or incorrect item.
You may find helpful information in our Refund Policy and Shipping Policy pages regarding next steps.
Order Changes or Cancellations
Because our products are made to order, order changes or cancellations must be requested within 12 hours of purchase.
After that time, production may have already begun and we may not be able to modify the order.
Stay Rooted
We are a small, intentional business and truly appreciate your support.
Thank you for your patience while we respond thoughtfully to every message.